TSI Wins U.S. District Court Case; LiveVox Human Call Initiator

TSI Wins U.S. District Court Case; LiveVox Human Call Initiator


Transworld Systems Inc. (TSI) – a leading analytics-enabled provider of accounts receivable management and loan servicing solutions – recently prevailed on summary judgment in an important case in the Northern District of Illinois in the case of Arora v. Transworld Systems Inc.

The court ruled that TSI had not violated the Telephone Consumer Protection Act (“TCPA”) by calling a debtor’s cell phone with an automatic dialing system. TSI placed calls using LiveVox’s Human Call Initiator system, which is a human controlled and initiated dialing system that requires a person to manually initiate every call. The court ruled that TSI’s use of this technology does not constitute an autodialer and does not violate the TCPA.

“We are pleased with the court’s ruling,” said David Zwick, TSI’s Chief Financial Officer. “Compliance with the TCPA, as well as all rules and regulations, is something we take very seriously at TSI. We have made significant investments in our Compliance Management System and we intend to continue to vigorously defend ourselves against meritless litigation. We hope the ruling will help drive Washington to modernize the TCPA to address the mobile preferences of the modern consumer.”

About TSI:
TSI is a market-leading provider of accounts receivable management and student loan servicing solutions. Our global operations are powered by our proprietary algorithms and best-in-class compliance management system. Our clients include Fortune 100 corporations, national and regional healthcare providers, financial institutions, state and federal government organizations, educational institutions, and small and medium-sized businesses.

Media Contact:
David Zwick
Chief Financial Officer
Transworld Systems Inc. (TSI)
+1 847-969-7976

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August 30th, 2017|Compliance, TSI News|