Consumer Support

We’re Here to Help

Assistance Is Just a Call or Click Away

If you received a letter or phone call from us, or you have a question or comment, we are here to help. Below, you can send us a message, pay a debt, and learn about your rights. If you need immediate assistance, please call our Consumer Help Line:

1-866-545-9191
Monday through Friday
8:00 am to 5:00 pm EST

Calls to and from TSI may be monitored or recorded. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This is a communication from a debt collector.

consumer support

Question? Comment?

If you have a question or comment, we are here to help. Complete the form below to receive a call back from a TSI representative.

SEND A MESSAGE
consumer support

Received a Call or Letter?

You can pay your debt online swiftly and safely. Take the next step by logging into TSI’s payment portal. First time users: you’ll need the registration code provided in the letter you received.

PAY NOW
consumer support

What You Need to Know

Federal and state law prohibit certain methods of debt collection, and require that we treat you fairly. Learn more about your rights by reviewing our Know Your Rights page.

LEARN MORE

Question, Comment or Complaint Consumer Inquiry

Fill out and submit the form below and a TSI Consumer Support representative will contact you shortly.

STATE AND FEDERAL DISCLOSURES

We are required under state and federal law to notify consumers of the following rights. This list does not contain a complete list of the rights consumers have under state and federal law. This is an attempt to collect a debt. Any information obtained will be used for that purpose. this is a communication from a debt collector.

KNOW YOUR RIGHTS